What payment types do you accept?
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Do you offer playable demos of your libraries?
Do you offer physical boxed versions of your products?
What if I need to re-download products I've purchased?
What are RAR files and how do I use them?
Why does Kontakt show a "missing files" error when loading the library?
Why does Kontakt show the library as a DEMO?
Solution to error "The serial number does not belong to a known product"
Solution to error "Internal error during activation" (Mac OS)
What are the minimum system requirements?
How do I load the library in Kontakt?
How do I add the library to Kontakt's Libraries tab?
What's the difference between Kontakt and the Kontakt Player?
How do I relocate a Kontakt library?
Can I use the libraries in commercial works?
Can I install the libraries on multiple computers?
What is your policy for reselling libraries?
What is your refund policy?
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