What payment types do you accept?
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Can I get an invoice for my purchase?
Can I transfer my product license to someone else?
Do you offer playable demos of your libraries?
What are Orange Slices rewards points?
Do you offer physical boxed versions of your products?
What if I need to re-download products I've purchased?
What are RAR files and how do I use them?
Why does Kontakt show a "missing files" error when loading the library?
Why does Kontakt show the library as a DEMO?
Solution to error "The serial number does not belong to a known product"
Solution to error "Internal error during activation" (Mac OS)
Solution to libraries not showing up in Native Access 2
What are the minimum system requirements?
How do I load the library in Kontakt?
How do I add the library to Kontakt's Libraries tab?
What's the difference between Kontakt and the Kontakt Player?
How do I relocate a Kontakt library?
Can I use the libraries in commercial works?
Can I install the libraries on multiple computers?
What is your policy for reselling libraries?
What is your refund policy?
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